Personal data means any information capable of identifying an individual. It does not include anonymised data.
Functionality of the Website and Running Our Services
To use our website, enquire about our services or to sign up to our lessons, you may be required to submit certain Data via our website or email or other methods of comunications.
We may process the following categories of personal data about you depending on the level of engagement with us:
Communication Data
that includes any communication that you send to us whether that be through the contact form on our website, through email, text, social media messaging, social media posting or any other communication that you send us. We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defence of legal claims. Our lawful ground for this processing is our legitimate interests which in this case are to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims.
Customer Data
that includes data relating to any purchases of our services such as your name, title, address, email address, phone number, contact details, purchase details and in some cases bank details. We process this data to supply the services you have purchased and to keep records of such transactions or any refunds. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract. We may also use Customer Data to send you recommendations via email or other display advertisements about our goods and services that maybe of interest to you. Our lawful ground for this processing is legitimate interests which is to grow our business.
User Data
that includes data about how you use our website and any online services together with any data that you post for publication on our website or through other online services. We process this data to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain back- ups of our website and/or databases and to enable publication and administration of our website, other online services and business. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business.
Technical Data
that includes data about your use of our website and online services such as your IP address, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website. The source of this data is from our analytics tracking system. We process this data to analyse your use of our website and other online services, to administer and protect our business and website, to deliver relevant content and advertisements to you and to understand the effectiveness of our website content and marketing. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and run our business, to grow and plan for future more effectively.
Marketing Data
that includes data about your preferences in receiving marketing from us and your communication preferences. We process this data to enable you to know about our services and partake in our promotions such as competitions, prize draws and free give-aways, to deliver relevant website content and useful tips and notifications to you and measure or understand the effectiveness of our communication and marketing. Our lawful ground for this processing is (where you have purchased services from us or have considered joining our programme) our legitimate interests which in this case are to stay engaged and connected with new and old customers and with those who are also interested in our services and classes but, not engaged as yet. It is also to develop our services and grow our business (where you have not signed up to our programme after direct marketing).
A good swim school with professional staff
My girls have been going to Blue Wave Swim School for over 2 years, they have been looking forward to each lesson and keep practicing the swimming tricks even in a bath. All teachers and an owner of the school has been friendly, very professional. They found unique approach and made kids happy, but most importantly show them how to swim and have fun. Thank you very much from our family to Blue Wave Swim School.
April 19, 2021, www.yell.com
Easter 2021 Crash Course
Various lockdowns have held back my daughter’s swimming development so we opted for a crash 4 day course over Easter and she has come away from it much more confident and with a recognisable stroke as opposed to doggy paddle!
April 19, 2021, www.yell.com
Although I have only attended two lessons, Marjan’s bubbly personality makes you feel instantly at ease. During the lessons, the pool was not very busy which is a good thing (as opposed to public pools) for those who are anxious.
I would strongly recommend to adults who have experienced trauma with water at a certain time in their lives.
November 24, 2020, www.yell.com
My son has been going to swimming lessons at Blue Wave in Wimbledon for a few years now and thoroughly enjoys it. The teaching is great and the lessons well run. Helps to prepare him for when we finally get to go on holiday again!
September 26, 2020, www.yell.com
Highly Recommended
My son went to improve his swimming technique and found his instructor very helpful, very kind and patient. The school itself is very welcoming and feels safe for all the children who go there. I would highly recommend it.
August 23, 2019, www.yell.com
Excellent results
My son is 4 years-old and we were looking for weekend swimming classes in a nice environment that could bring good results. After some research we chose Blue Wave Swim. Our son has been having private lessons since the end of 2018 and he is progressing very well. We believe the professionalism of the team, the clean and tidy infrastructure, and the good care of the management are contributing for his development and confidence in the water. Thank you very much Blue Wave Swim!
August 23, 2019, www.yell.com
Awesome!
I am grateful to Marjan and her team at Blue Wave Swim for their hard work and for promoting happiness and enjoyment in swimming. It is amazing to watch the lessons, see the attention, the encouragement and the support the children receive. I have been impressed with my daughters’ progress and the fact that they love attending their classes and learning a vital life skill. Thank you very much. Great job!
August 23, 2019, www.yell.com
Superb Swimming School in Wimbledon
My daughter, who is now 7 years old, started with blue wave two years back and we have been very happy with her progress at the school. Initially we started with group lessons but once she got comfortable in water we moved her to semi private lessons, which made a lot of difference in her ability to learn swimming. As part of the smaller group she is better bonded with other children in the group and gets more attention from the swimming instructor, which is helping her advance her swimming skills. During her 2 years with blue wave, swimming instructors for my daughter have changed and while continuity in learning was maintained, I think this could have been managed better. Needless to say, she still goes and enjoys her time here and looks forward to her class every week. Overall we are very pleased with Blue Wave and would recommend them without any hesitation.
August 23, 2019, www.yell.com
Highly recommend
Highly recommend this swimming school. My daughter has been attending since she was 1 years old and she loves it. The teachers are very good with children and my daughter, who is now 4 years old is very confident in the water.
August 23, 2019, www.yell.com
